Terms & Conditions

We provide professional residential and commercial cleaning services in Los Angeles and surrounding areas. The specific services included in each cleaning type are described on our website.

• 30% deposit (recommended): Secure your appointment with a deposit through Stripe (card) or Confirmo (crypto). The remaining balance is due upon completion. Deposit bookings include a complimentary inside refrigerator cleaning when selected at checkout.
• Pay in full: Complete payment upfront at booking through secure Stripe or Confirmo crypto checkout.
• Save my date (pay after visit): Secure your preferred date with a card on file — $0 charged today. Payment is due in full after your cleaning visit. Cancellation terms are the same for all payment options (see Section 3).
• Remaining balances after deposit bookings may be paid in My Account by card or crypto (BTC, ETH, SOL, USDC, USDT, and other Confirmo-enabled assets), or by Zelle or check as agreed.

Accepted Payment Methods:

• Credit/Debit card via secure Stripe checkout (primary method)
• Cryptocurrency via Confirmo (BTC, Lightning, ETH, SOL, LTC, TRON, POL, USDC, USDT, and other enabled methods)
• Zelle to our business account
• Check made payable to LA Top Clean LLC

• Free cancellation or rescheduling up to 24 hours before your appointment.
• Cancellations within 24 hours incur 50% of the service total (minimum $75).
• If we arrive and cannot access the home, the full service amount is charged.

The Client is responsible for providing safe and timely access to the property (key, code, or being present). If our team cannot access the property, the appointment will be treated as a late cancellation under Section 3.

• Our team is fully insured. We are not liable for pre-existing damage or normal wear and tear.
• In the event of damage caused by our team, please notify us within 24 hours. Our liability is limited to the cost of the service performed.

If you are not satisfied with any part of the cleaning, please notify us within 24 hours. We will return to re-clean the affected areas at no additional charge (subject to availability).

Please inform us in advance about pets, allergies, fragile items, or any special requests. We are not responsible for damage to items that were not disclosed prior to the service.

Either party may terminate recurring cleaning services by providing at least 7 days' written notice.

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of California.

For any questions regarding these terms, please contact us at:

• Email: hello@latopclean.com
• Phone: (747) 248-8709